The Secret of Great Health Care
This chapter provides a six-step system to organize your health care information so it can be easily communicated to any health care provider.
Health care responsibility is a process that starts with understanding your medical history and ends with receiving great health care. This process involves organizing your past medical history and understanding your future health care needs. It is an ongoing process requiring an initial investment of time and energy to complete the personal health record. After the record is set up, it is updated at each health care encounter or with any change in care.
This system allows you to become an expert in your personal health care. Maintaining your record permits easy transmission of information to health care providers and assures you are in line with national recommendations of health care.
Communication is a vital step to good health care. Face to face contact time with health care provider is limited and each person needs to know how to maximize this time. Good communication is partially accomplished by being organized and helps overcome the shortcomings of the modern health care system. The personal health record system outlined here improves communication with the health care system.
The doctor visit is a business transaction. Use this very valuable time wisely and transmit essential information. This does not mean that you should be unfriendly but use the time wisely. Taking an active role in your health care; maintaining a person health care record provides a sense of power and assures you are getting appropriate care.
Medical Record
Medical records are complex and contain multiple pieces of personal and medical information. It is a vital that every health care provider has full knowledge of your medical history. Being able to transmit this information to the health care system bestows a distinct advantage in getting the best health care.
The personal health record, which is similar to a medical chart that a physician or health care system would keep on you, guarantees you are receiving the best health care possible. With the fragmentation of the health care system it is important to have all health care information in one spot. Maintaining your health record allows you stay organized and transmit accurate information to your health care providers.
All of your physicians and every health care setting, such as hospitals, nursing homes and surgical clinics, keep a copy of your medical record. Your medical record contains items that pertain to your health such as doctor’s notes, lab work, surgical reports, and radiological exams. Your personal health record contains all things contained in a medical record – but more. The personal health record assures that all of your health record is stored in one place. No more worrying about if your primary care doctor did not get a copy of a lab test or diagnostic procedure – you will have a copy that you can share.
Medical records are often incomplete. If you receive services from another health care provider or health care system, this information is likely not known to your doctor. Communication within the health care system is not optimal; each individual must take that responsibility upon himself or herself.
Table 1: The importance of maintaining a personal health record
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1. Provides a concise and complete way to organize complex medical histories 2. Improves communication of health information 3. Increases time with health care providers as less time is required for doctors to extract information 4. Secures more effective and efficient care 5. Allows patients to be partners in his or her health care 6. Cuts down on unnecessary testing because test results will be available 7. Reduces medical errors |
Here is a list of what you should keep:
· Doctor lists. Record the name and number of all the doctors who are currently treating you. This includes your primary care doctor, any medical specialists, your dentist, eye doctor, chiropractor and podiatrist.
· Medication lists. To accurately prescribe new medicines or evaluate your medical condition, health care providers needs to know exactly what medicines you are on. The medication list should include all prescription and over the counter drugs that you take routinely or on an as needed basis. In addition to the current mediation list, it is helpful to have a list of all old medications that you have taken in the past. This list should include the name of the drug you have taken, when it was taken and why you are no longer taking it.
· Diagnostic procedures include x-rays, CAT scans, MRIs, echocardiograms, electrocardiograms and ultrasounds. Obtaining a copy of each of these tests helps the physician know what previous tests you have had so there is no duplication of testing. It also assists the doctor in understand what diseases have already been tested for.
· Lab work. Laboratory tests are very common in health care. Patients get laboratory evaluation for a variety of reasons including, assessing an acute illness, monitoring a chronic disease or screening for certain diseases. Tracking labs overtime assists the health care provider in monitoring disease.
· Preventative health monitoring. Many preventative health tests are not preformed as recommended. Keeping a list of what and when testing is needed assures you are getting all recommended tests. This information is detailed in Don’t Get Sick: Seven Steps to Optimal Preventative Health Care.
· Doctor visits. A section of your health record should includes each or your physician visits. This is detailed in chapters 2 and 3.
· Chronic disease monitoring. Each individual has a unique combination of chronic diseases. Monitoring these diseases assures that they are cared for properly. This information is detailed in Chronic Disease Guide: How to Prevent and Treat Common Chronic Diseases.
The Six Steps
Using the attached spreadsheet to this ebook will allow you to set up your personal health care record. The first step involves getting a three ring binder to place the forms needed to complete your record.
In the front page of the three-ring binder you should place the personal health care record table of contents to help you organize your information. The three ring binder should be broken down into six sections. Get 14 dividing sheets with tabs so the three ring binder is neatly organized. You can print copies of the forms in the attached spreadsheet and the Appendix. Here is a list of sections you will create.
a) Laboratory
b) Radiology
c) Procedures
d) Surgeries
a) Doctor Visits
b) Emergency Room, Urgent Care and Retail Health Visits
c) Specialty Doctor Visits
d) Hospitalization/Nursing Home
Step One – Health History
The first section is an overview of your health; it includes demographics and a medical history. The form to record this information is found in the attached spreadsheet. Step-by-step instructions are listed below but most of the questions are self-explanatory.
Steps for the adult form:
Step Two
Next, complete the medication list (sheet 4/5 on the attached spreadsheet). The medication list includes the name and dose of each medicine that you are taking as well as the times of the day that you take it and the reason that you are taking it.
Fill in all of your allergies. Report the substance/medication that you are allergic to, the reaction that you had, when it last occurred and what type of treatment was implemented to combat the allergy.
Another page should be filled out, to the best of your ability, as to your medication history. Medication histories are medications you were on in the past. Include the name of the medicine and dose you were on and the date it was started and stopped. Provide a brief explanation as to why it was started and why it was stopped.
Step Three
Preventative health care is a key component to good health. It entails testing, medications and lifestyle choices to prevent disease. Part of preventative health care is healthy living, which includes regular exercise, good nutrition, not smoking and using alcohol in moderation or not at all.
Review the preventative health care worksheet and note the dates of the previously attained exams. If you are outside the recommended range on the form – discuss with your doctor. See instructions on completing this form in Don’t Get Sick: Seven Steps to Optimal Preventative Health Care.
Step Four – Diagnostic Testing/Surgery
Section four is a place for patients to record all diagnostic testing. This is the same information as recorded in step one, but this is a section for you to keep a hard copy of this information. Every time you have a test, of any kind, get a copy for your personal record. This section can be broken down into four sub-sections:
Include blood tests that your doctor has taken, included complete blood counts, kidney function tests, electrolytes such as potassium and sodium, liver tests, thyroid test and cholesterol tests. Include tests taken over the last 5 years.
It is not necessary to include every lab report. For example, during hospitalization there are often daily blood tests and including each of these will not benefit any health care provider. Also, patients who are on coumadin get blood tests monthly and sometimes more frequently. It is not necessary to include each of these blood tests. Try to obtain at least one - the most recent one - of the following:
Complete blood count
Kidney test/electrolyte
Liver function tests
Thyroid test
Cholesterol level
Radiology reports include x-rays, ultrasounds, CAT scans, MRIs, mammograms, and PET scans. It is not necessary to place the actual film in your record, but a written report of the interpretation. After one of these tests the radiologist interprets the test and provide a written interpretation of the report. Ask your doctor for a copy of the report
Diagnostic tests include a variety of procedures including stress tests, electrocardiograms, echocardiograms, pap smears, pulmonary function tests, etc. Each test or procedure that someone has is accompanied by a written interpretation by the doctor. Include this written report in the health care record.
It should also include a list of all of your procedures. Each procedure that is performed will have a written explanation. If you have had a diagnostic procedure such as a colonoscopy, endoscopy, angiogram, mammogram or biopsy, obtain a written copy of the report.
Every surgery is accompanied by a written report. Obtain a copy of any surgical report from your surgeon.
Step 5 – Doctor Visits
This section is a place for you to keep records of your health care encounters. This section can be further sub-dived into primary care visits, specialist care and hospital/nursing home stays. Each doctor visit can be classified as and acute visit, follow up visit or maintenance visit such as an annual exam. The appendix has a form for each type of visit (this will be explained in chapter 2 and 3) . For each doctor visit one of these forms should be filled out. The form will not only allow you to have a good health care encounter but serves as a record for future reference. See chapter two for more details.
The hospitalization record includes a summary of each or your hospitalizations. Some hospitals provide discharge summaries that sum up the hospital stay. If you can get your hands on these discharge summaries this is an ideal item to put in your personal record. If you are unable to get this, a form is provided in the appendix that allows you to record vital information about your hospital stay. This serves as an adjunct to the hospital record noted in section one.
Step 6 – Chronic Disease
When your health breaks down and chronic disease sets in, managing disease is vital to maintaining function. Partnering with your doctor to manage chronic disease decreases its impact.
All hope is not lost if you become afflicted with a chronic disease. Proper management has the potential to limit its negative effect on your health and function, but it requires that you take health care responsibility.
Personal health care responsibility can have a significant impact on the treatment of chronic disease. Health care responsibility takes many forms including exercise, good nutrition, avoiding tobacco and tracking health care.
Management of chronic disease is a partnership between you and your health care provider. Chronic disease is managed with healthy lifestyle, disease monitoring, and healthcare screenings. Working with your doctor is vital to assure disease is managed and disability and death are limited.
When diagnosed with a new disease or condition, do not assume your doctor will take full responsibility in managing it. You are one who has to live with the disease and its impact and you need to take responsibility for managing the disease.
The doctor is still very much involved but he or she cannot do an adequate job without help from you. Your doctor is like a wide receiver, and you are like the quarter back. Having a good wide receiver can get you a lot of touchdowns, but if the quarterback never gets him the ball he will never score. If you do not get the information to your doctor he or she will never be able to help you. Great quarterbacks can make average receivers look really good.
Section six is a place for you to record information on chronic diseases. This is place to store literature on the chronic diseases that afflict you.
Speak with your doctor about any information that he or she desires for you to collect. Check out the book Chronic Disease Guide: How to Prevent and Treat Common Chronic Diseases for more information on chronic disease.
The children’s health record is similar to the adults, but the information is slightly different.
Step 2 – See information under the adult section for step 2 and complete worksheet number 5 of the children’s personal medical record.
Steps 3 through 6 – See information under the adult section for steps 3-6.
Summary
The medical system is a complex, fragmented system. It falls upon the shoulder of each individual to take responsibility to assure proper health care, which can result in more effective care. Keeping your personal health updated will help you understand your medical care and make you a partner in your medical care.
Implementing the personal health care system results in significant improvements in your health. This helps you communicate effectively in the health care system and prevents you from slipping through the cracks. The payoffs of being an active member of your health care will be immense.